After Sales Service
We have our own servicing team with over 30 years’ experience in the industry who are available to back up all the products we sell, we pride ourselves on our after sales service team. All new equipment comes with the manufacturer’s warranty thereafter we have a number of options available to ensure your machinery is running in the most effective way possible.
FAQ
What makes the SC7000 Pro-T so different?
Intec listened to its customers, who said there was a huge gap between; simple, cheap cutters (that could not crease, and also fell foul of problematic feeding), and those sophisticated cutting & creasing systems (that were way above their budget).
Intec invested R&D into producing an extremely affordable and highly capable device to fulfil that criteria – and then some!
Not only does the SC7000 Pro-T have dedicated tools for cutting and creasing, it sports a revolutionary new suction belt pick up system for faultless feeding – along with a huge 1,000 sheet capacity automated stacker. Amazingly, the SC6500 weighs-in at around the same price-point as those inferior cheaper cutters…
What does automatic actually mean?
Good question: It means that once the job set up has been made, the SC7000 Pro-T will run automatically – feeding and cutting – without an operator in attendance.
How does the automation deal with mixed jobs?
Simple. Owing to the sophistication of the software supplied with the cutting device, the cutter can easily handle a stack of mixed jobs. The Vision3 CCD video camera reads the QR code on every single sheet it is presented with and instantly retrieves the cut file associated with that job. This is seamless and takes no time at all – even if sheets happen to be placed into the stacker at 180°
Will this machine crease card as well as cut it?
Definitely! The dual tool head carries both a cutting AND a creasing tool, which can apply up to a class-leading 2,500g of force crease and 1,000g force cut. There is currently no known device in this class to offer this facility.
Via the supplied ColorCut Pro software, the SC7000 Pro-T can be set to cut, crease, perforate and score any shape required – each with varying degrees of force and speed. Furthermore, these tasks can be set to perform in the user’s preferred running order.
Does the SC7000 Pro-T kiss-cut labels as well as well?
Yes, the SC7000 Pro-T can produce superb kiss-cutting for sheet labels, and this is a significant benefit of this automatic sheet die-cutter. However, you might be more interested in the ColorCut LC600, which is a dedicated sheet label cutter, designed specifically for this purpose.
How easy is the SC7000 Pro-T to use?
All our products are designed to be intuitive and as simple to use as possible. We supply appropriate training for every machine we manufacture. This can be delivered face-to-face at your premises, or in our showroom. We can even supply remote support via zoom and TeamViewer. We also have a library of downloadable manuals and help guides to refer to and a series of useful videos.
Our technical support team is also available to assist our customers, should that be required.
As and when you require your essential consumables, or occasional spare parts, Intec carries huge stocks of these and can be despatched same day of order.
What support can I expect?
All our products are designed to be intuitive and as simple to use as possible. We supply appropriate training for every machine we manufacture. This can be delivered face-to-face at your premises, or in our showroom. We can even supply remote support via zoom and TeamViewer. We also have a library of downloadable manuals and help guides to refer to and a series of useful videos.
Our technical support team are also available to assist our customers, should that be required.
As and when you require your essential consumables, or occasional spare parts, Intec carries huge stocks of these and can be despatched the same day of order.